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Catering Sales Manager

Saranac Lake, NY
Posted May 15, 2017

Company Name: RGH Hospitality

Position: Catering Sales Manager

Purpose: To drive top line Catering revenues through direct sales efforts.

Scope: Within the limits of corporate policies and approved budgets and in line with Roedel Companies management philosophy, the Catering Sales Manager of Hotel Saranac has the responsibility to meet or exceed the performance standard objectives of each key result area. This position is responsible to foster productive relationships with clients to ensure repeat business.

Location: Hotel Saranac, Saranac Lake, NY

Company Overview: Roedel Companies, LLC Headquartered in New Hampshire, is an integrated hotel company that manages, develops and invests in hotels that deliver consistent high performance. We are committed to providing an exceptional employment, guest and investor experience by creating a company culture driven by bright, energetic, passionate people with clear direction and accountability, guided by our Company’s Core Values.

Responsibilities are listed below:
· Direct sales (by meeting with clients), making sales calls, and prospecting for new business.
· Represent the hotel by attending community networking events, participate in area trade shows and sales blitzes.
· Proactively develop and manage accounts using the established process for identifying, soliciting, and closing on new business to ensure weekly, monthly and annual targets are achieved.
· Sell and implement Catering promotions, as well as promotions for the retail store, restaurant, and spa outlets.
· Exceed the Catering revenue targets for the hotel by month and year to date.
· Follow established sales procedures; which ensure maximum efficiency for your team, and which minimize duplication of efforts.
· Be proficient in the sales process, the revenue management systems and all technical systems to track and monitor account performance.
· Execute the Operations aspect of business booked, generating proposals, submission of RFP’s, writing contracts, customer correspondence, review of BEO’s generated from arrival to completion of contracted business.
· Ensure that all information in the system is accurate so as to facilitate the DOS’s generation of the Catering Sales Budget and ability to track progress through monthly reporting on the Marketing Plan for the year.
· Assist in developing a key account and marketing program and implement all components of the plan to maximize the performance of the hotel.
· Find avenues of additional revenue streams, and develop them into sellable formats.
· Contribute ideas for the annual marketing plan and budget for the hotel, measure the results of any promotions. Ensure all expenses are controlled within budget and all projects are completed on time and within the pre-approved budget plan.
· Use the approved Banquet Menus – which drive Banquet/Catering Sales, re-enforce the hotel Food and Beverage concept, increase top line revenue and through price point drive top line revenue to the free cash flow line.
· Serve on the Free Cash Flow/Revenue production team; contributing ideas and thoughts on how to improve in this area
· Participate as part of a cohesive team, working toward a unified goal.
· Maintain a close working relationship with other associates to ensure that communication lines stay open to best serve our guests.
· Work with the Food and Beverage management team to ensure that the product being delivered exceeds our guests expectations
· Attend regular management staff meetings.
· Hold and lead regular BEO meetings.
· Stay current with any sales training certification, sales tracking and reporting, as required by the Director of Sales. Hilton training may require occasional out-of-town travel.
· To be a member of the hotel guest service team and assist with managing service recovery and affecting guest service scores on Medallia.

· A minimum of 2 years working in a Full-Service Hotel or Event Catering Company, as a Catering Manager or Sales Manager
· Possess a strong background in Food and Beverage and Banquets/ Catering; and provide backup references of sales success in catering.
· The ability to perform each job responsibility in a satisfactory and timely manner.
· Must have a verifiable record of strong community active involvement and thorough knowledge of the Saranac Lake/Lake Placid Market, its critical market drivers, assets and challenges.
· Ability to speak fluidly about food & beverage items, menu themes and creative solutions for corporate meetings, social events and weddings.
· Ability to travel occasionally for sales calls, events and training.

Computer Skills:
· Typing skills*
· Windows XP or newer, Work, Excel and Outlook* *
· Working knowledge and use of Delphi, FDC or other Sales & Catering System*

We offer Competitive Pay, Performance Bonus Program , 401K Program, Health subsidy, Life Insurance and Long Term Disability Insurance. Roedel Companies is proud to be part of the “Drug Free Workplace” program with ADP Total Source

Job Type: Full-time

Salary: $35,000.00 to $45,000.00 /year

Job Location: Saranac Lake, NY

Required experience: Catering Sales: 2 years

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