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Catering Sales Manager

Company Name: RGH Hospitality

Position: Catering Sales Manager

Purpose: To drive top line Catering revenues through direct sales efforts.

Scope: Within the limits of corporate policies and approved budgets and in line with Roedel Companies management philosophy, the Catering Sales Manager of Hotel Saranac has the responsibility to meet or exceed the performance standard objectives of each key result area. This position is responsible to foster productive relationships with clients to ensure repeat business.
Location: Hotel Saranac, Saranac Lake, NY

Company Overview: Roedel Companies, LLC Headquartered in New Hampshire, is an integrated hotel company that manages, develops and invests in hotels that deliver consistent high performance. We are committed to providing an exceptional employment, guest and investor experience by creating a company culture driven by bright, energetic, passionate people with clear direction and accountability, guided by our Company’s Core Values.
Responsibilities are listed below:

  • Follow established sales procedures; which ensure maximum efficiency for your team, and which minimize duplication of efforts.
  • Contribute ideas for the annual marketing plan and budget for the hotel, measure the results of any promotions. Ensure all expenses are controlled within budget and all projects are completed on time and within the pre-approved budget plan.
  • Use the approved Banquet Menus – which drive Banquet/Catering Sales, re-enforce the hotel Food and Beverage concept, increase top line revenue and through price point drive top line revenue to the free cash flow line.
  • Serve on the Free Cash Flow/Revenue production team; contributing ideas and thoughts on how to improve in this area
  • Exceed the Catering revenue targets for the hotel by month and year to date.
  • Assist in developing a key account and marketing program and implement all components of the plan to maximize the performance of the hotel.
  • Proactively develop and manage accounts using the established process for identifying, soliciting, and closing on new business to ensure weekly, monthly and annual targets are achieved.
  • Sell and implement Catering promotions, as well as promotions for the retail restaurant outlet.
  • Use the approved Banquet Menus – which drive Banquet/Catering Sales, re-enforce the hotel Food and Beverage concept, increase top line revenue and through price point drive top line revenue to the free cash flow line.
  • Find avenues of additional revenue streams, and develop them into sellable formats.
  • Participate as part of a cohesive team, working toward a unified goal.
  • Maintain a close working relationship with other associates to ensure that communication lines stay open to best serve our guests.
  • Attend regular management staff meetings.
  • Hold and lead regular BEO meetings.
  • Execute the Operations aspect of business booked, generating proposals, submission of RFP’s, writing contracts, customer correspondence, review of BEO’s generated to arrival and completion of contracted business.
  • Stay current with any sales training certification, sales tracking and reporting, as required by the Director of Sales.
  • Be proficient in the sales process, the revenue management systems and all technical systems to track and monitor account performance.
  • Ensure that all information in the system is accurate so as to facilitate the DOS’s generation of the Catering Sales Budget and ability to track progress through monthly reporting on the Marketing Plan for the year.
  • To be a member of the hotel guest service team and assist with managing service recovery and affecting guest service scores on Medallia.
  • Work with the Food and Beverage management team to ensure that the product being delivered exceeds our guests expectations

Education/Experience:
Requirements include a minimum of 2 years in a Full-Service Hotel or Event Catering Company, as a Catering Manager.

Computer Skills:
Typing skills
Windows XP or newer, Work, Excel and Outlook
Working knowledge and use of Delphi, FDC or other Sales & Catering System

We offer Competitive Pay, Performance Bonus Program, 401K Program, Health subsidy, Life Insurance and Long Term Disability Insurance. Roedel Companies is proud to be part of the “Drug Free Workplace” program with ADP Total Source.

Please send your resume and cover letter to Michael.Salyers@hilton.com.