|
Glenn A. Hardman, President,
Hospitality Solutions, LLC
As President of Hospitality Solutions, I am accountable for exceeding the free cash flow objectives for owners by establishing performance standards and getting results under the Key Result Areas that include: Revenue Production, Cash Flow and Expense Control, Guest Service, First Class Condition and Asset Protection.
Personal Statement
Our goal is to provide each guest with a memorable hospitality experience that exceeds their expectations for product quality and friendly, attentive service.
By utilizing a hands on, personalized approach to delivering both service and a quality product, our guests will continually return to, and recommend our facility, which will result in each hotel we operate being the top financial performer in each market.
Past Experience
2000-2006 President, McLaughlin, Inc.
1999-2000 Executive Vice President of Sales and Chief Operating Officer, McLaughlin, Inc.
1995-1999 Operating Vice President, Chalet Susse International
1991-1995 Vice President of Sales, Chalet Susse International, Inc
1989-1991 Regional Operations Manager, Chalet Susse International, Inc
Community Involvement
Richmond Area Chamber of Commerce
Board of Directors, past member
Education
MBA, Babson College, Wellesley, MA, 1982
BS, Business Administration, University of New Hampshire, Durham, NH, Whittemore School of Business and Economics, 1978
American Management Association, 1985-1986, Strategic Planning Implementation
Learning International, 1993, Xerox Professional Selling Skills, Certified Sales Trainer
|
|
Maureen T. Shelley, Director of Sales,
Hospitality Solutions, LLC
As the Director of Sales, I am accountable for meeting or exceeding the hotels annual revenue goals. Specifically, I am responsible for development of all corporate accounts, leisure, and government business. I set rate strategies with our revenue team to maximize opportunities while building relationships with our customers which supports our overall success.
Personal Statement
We set high service standards for all of our team members and believe we are here because of our customers and that doing right by them matters. We seek out ways to exceed our customer�s expectations and believe that it is important to be a good team member to our customers, employees and community.
Other experience/positions held.
Past Experience
Owner/Consultant - Creative Memories
1999-2006
Vice President Sales & Marketing � Lowell Lock Monsters AHL Hockey Team 1997-1999
Regional Sales Manager � Chalet Susse Int.
1991-1997
Community Involvement
Greater Manchester (NH) Chamber of Commerce � Tourism Committee Member
Jayme�s Fund � Board of Director
Southern NH Celiac Group - Board of Directors
|
