“I am very happy with how ROK Builders handled the renovation. It went very smoothly and every effort was made to minimize the impact to our guests. There was not a single guest complaint.”
- Warren J. Coore, General Manager – The Courtyard by Marriott Somerset
RGH Hospitality provides extensive support services during the pre-opening phase to ensure your hotel opens successfully and has a strong foundation for continued success. We can assist you with every step whether it be initial concept and operational product review, creating a successful sales and marketing plan, or obtaining the right operating equipment, supplies, and staffing.
Operations & Management
RGH Hospitality operates hotels efficiently in order to maximize their long-term value and net operating free cash flow without sacrificing the customer experience. Each hotel has a dedicated team that diligently applies our proven hotel management approach, practices, and operating systems.
RGH Hospitality strives to consistently improve RevPAR in order to increase profits and market share. Our approach to Revenue Management entails focusing on strategic positioning, pricing, forecasting, and distribution channel management.
Sales & Marketing
Detailed and targeted sales and marketing plans drive consistent, above-average revenue. RGH Hospitality recruits top sales professionals in order to achieve and exceed revenue goals by market segment and distribution channel.
RGH Hospitality knows a crucial aspect of a hotel’s success is employees who are committed to excellent customer service. We carefully screen employees for each position. In addition to overseeing manpower planning and recruitment, RGH Hospitality links with service providers that manage benefits administration, legal compliance, and training and development.
RGH Hospitality’s central procurement department provides the hotels within our portfolio with the option of obtaining the best quality products at the best price.