Catering Sales Manager

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Position:

Catering Sales Manager

Purpose:

To drive top-line Catering revenues through direct sales efforts.

Scope:

Within the limits of corporate policies and approved budgets and in line with Roedel Companies management philosophy, the Catering Sales Manager of Holiday Inn, Mt. Kisco, has the responsibility to meet or exceed the performance standard objectives of each key result area. This position is responsible for fostering productive relationships with clients to ensure repeat business.

Location:

Holiday Inn, Mount Kisco, NY

Company Overview:

Roedel Companies, LLC Headquartered in New Hampshire, is an integrated hotel company that manages, develops, and invests in hotels that deliver consistent high performance. We are committed to providing exceptional employment, guest, and investor experience by creating a company culture driven by bright, energetic, passionate people with clear direction and accountability, guided by our Company’s Core Values.

Responsibilities are listed below:

  • Follow established sales procedures, which ensure maximum efficiency for your team, and which minimize duplication of efforts.
  • Contribute ideas for the annual marketing plan and budget for the hotel, measure the results of any promotions. Ensure all expenses are within the budget, and all projects are completed on time and within the pre-approved budget plan.
  • Use the approved Banquet Menus - which drives Banquet/Catering Sales, re-enforce the hotel Food and Beverage concept, increase top-line revenue, and through price point, drive top-line revenue to the free cash flow line.
  • Serve on the Free Cash Flow/Revenue production team; contributing ideas and thoughts on how to improve in this area
  • Exceed the Catering revenue targets for the hotel by month and year to date.
  • Assist in developing a critical account and marketing program and implement all components of the plan to maximize the performance of the hotel.
  • Proactively develop and manage accounts using the established process for identifying, soliciting, and closing on new business to ensure weekly, monthly and annual targets achieved.
  • Sell and implement Catering promotions, as well as promotions for the retail restaurant outlet.
  • Use the approved Banquet Menus - which drives Banquet/Catering Sales, re-enforce the hotel Food and Beverage concept, increase top-line revenue, and through price point, drive top-line revenue to the free cash flow line.
  • Find avenues of additional revenue streams, and develop them into sellable formats.
  • Participate as part of a cohesive team, working toward a unified goal.
  • Maintain a close working relationship with other associates to ensure that communication lines stay open to serve our guests best.
  • Attend regular management staff meetings.
  • Hold and lead regular BEO meetings.
  • Execute the Operations aspect of business booked, generating proposals, submission of RFP’s, writing contracts, customer correspondence, review of BEO’s produced to arrival and completion of contracted business.
  • Stay current with any sales training certification, sales tracking, and reporting, as required by the Director of Sales.
  • Be proficient in the sales process, the revenue management systems, and all technical systems to track and monitor account performance.
  • Ensure that all information in the system is accurate to facilitate the DOS’s generation of the Catering Sales Budget and the ability to track progress through monthly reporting on the Marketing Plan for the year.
  • To be a member of the hotel guest service team and assist with managing service recovery and affecting guest service scores.
  • Work with the Food and Beverage management team to ensure that the product delivered exceeds our guest's expectations

Education/Experience:

Requirements include a minimum of 2 years in a Full-Service Hotel or Event Catering Company as a Catering Manager.

Computer Skills:

  • Typing skills*
  • Windows XP or newer, Work, Excel and Outlook*
  • Working knowledge and use of Delphi, FDC or other Sales & Catering System*

We offer Competitive Pay, Performance Bonus Program, 401K Program, Health subsidy, Life Insurance, and Long Term Disability Insurance. Roedel Companies is proud to be part of the “Drug-Free Workplace” program.

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